Return and Refund Policy

At BeltBuddy, we want you to be satisfied with your purchase. If you receive a product that is damaged, defective, incorrect, or otherwise has an issue, please contact us so we can assist you.

Returns

Return requests must be made within 7 days of delivery.

To be eligible for a return, the product must be unused, in its original condition, and in its original packaging, where applicable.

We may request photographs or other information to assess the condition of the product before approving a return.

Non-Returnable Items

Products may not be eligible for return if they have been used, damaged after delivery due to improper handling, or returned without the original packaging where applicable.

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery with your order details and clear photographs or videos showing the issue.

After reviewing the request, we may provide a replacement, refund, or another appropriate resolution, depending on the circumstances.

Refunds

Once a return is approved and the returned product has been received and inspected, any approved refund will be processed through the applicable payment method.

The time required for the refunded amount to appear in your account may vary depending on your bank or payment provider.

Return Shipping

Where a return is approved because the product was damaged, defective, or incorrectly supplied, BeltBuddy may arrange or reimburse the applicable return shipping cost, subject to verification.

For other approved returns, the customer may be responsible for return shipping costs.

Cancellation

You may contact us as soon as possible to request cancellation of an order. Cancellation requests cannot always be accommodated once an order has been processed or shipped.

Contact Us

For return or refund requests, please contact us at:

Email: help@beltbuddy.in